Delete your Igbo Learn Hub account

Sign in, open Profile, scroll to Delete account, type DELETE to confirm, then choose Permanently delete account. Deletion happens immediately, your session ends and you are returned to the public home page.

Sign in to your account

• your login identity and email/password credentials;
• your profile (name, display name, country, bio, learning goal, avatar);
• your learning progress, completed lessons and bookmarks;
• your AI Tutor conversations and messages;
• your AI usage counters;
• your notifications;
• your partner/referral profile and any referral link pointing at you;
• your subscription and payment records held inside the app;
• your link to our payment processor's customer record.

Voice recordings used for pronunciation practice are never stored: audio is transcribed and discarded during the request.

If you have an active paid subscription, it is cancelled with our payment processor (Stripe) as part of the deletion, so nothing renews after your account is gone. You are not refunded for the current period automatically; contact us if you believe a refund is due.

• invoices, charges and payment records held by our payment processor, which we must keep for accounting, tax and anti-fraud purposes;
• support tickets you raised, kept for security and abuse history with your name, email and message content removed;
• routine server and security logs, which age out on their normal schedule;
• encrypted backups, until they are overwritten in the ordinary backup cycle.

Shared content — lessons, curriculum and teacher recordings — is not personal data and is not affected.

Email scsigbolearn@gmail.com from the email address registered on the account with the subject Account deletion request. Knowing an email address is not enough on its own: we verify that the request genuinely comes from the account holder before deleting anything, by replying to the registered address and asking you to confirm, and where needed by asking for details only the account holder would know (such as recent activity or the last payment on the account). If we cannot verify you, we will not delete the account. Verified requests are normally actioned within 30 days.

You can also raise the request through the support assistant in the app; it creates a ticket that reaches the same team.

See our Privacy Policy for full detail on what we collect and how long we keep it.